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External reviews

391 reviews
from G2

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    Higher Education

Dual Factor: Important. Duo: Irritating

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
Dual factor is crucial for information security, especially since I deal with student grades and graduation dates, etc.
What do you dislike about the product?
The set-up is complicated and there's no IT support--I got some support from my University but not enough to make it an easy process. More importantly, though, I got a new phone and now the app is no longer relevant; I have to use texted codes every time. Of course, the receipt of the codes is based on my reception and sometimes takes a minute or two to get through. Half the time, by the time I've finally gotten the codes (and selected the correct one out of the 9 texted to me) the shibboleth login for my university times out and I have to close the tab and start the whole mess over.
What problems is the product solving and how is that benefiting you?
Benefits: Dual login protects information in case of a compromised laptop or a similar situation.
Recommendations to others considering the product:
Maintain constant contact with your IT department because otherwise it's impossible to implement.


    Alessandra M.

Security of two variables when accessing confidential knowledge

  • April 30, 2020
  • Review provided by G2

What do you like best about the product?
Duo 2FA was the best function we placed in all over the business. I can quickly stable links, and we can handle end-user connectivity quite effectively with Duo Push. A wide-ranging business plan will be in the making, applying 2FA on all of our everyday product uses. This can be rendered quite straightforward when utilizing the Duo 2FA defense and it will be dead on accurate to use as shown by testing.
What do you dislike about the product?
Often, I need to go through the software to make the push alarm actually show. However, to approve the move you must open your machine, or it won't happen. Even, when you do not have your computer in you, you've got to insert your information into your programs.
What problems is the product solving and how is that benefiting you?
Until using Duo our staff and clients regularly updated their username and are therefore forced to retain the protection of their websites or sites of entry, now that we use Duo Authentication the transmits and passwords are better and can be held for a longer period of time. Ultimately, note that it often exists for applications by third parties and for personal use.
Recommendations to others considering the product:
This software is certainly recommended by our organization 100 percent, it will be incredibly efficient, modern and compatible with other systems very quickly. It is a system where you can find what it provides in terms of protection. If you'd like to keep your clients, staff, personal and commercial data secure, that's the resource for you - and the organization.


    Higher Education

Duo security app

  • February 19, 2020
  • Review provided by G2

What do you like best about the product?
Fast and easy push button authentication
What do you dislike about the product?
Doesn’t remember each time so I have to use continuously even within the same hour and session
What problems is the product solving and how is that benefiting you?
No text authentication just open the Duo app and click button accept to login


    Nico R.

Great, very secure 2-factor authenticator

  • January 31, 2020
  • Review provided by G2

What do you like best about the product?
Duo is very secure but at the same time easy to setup and use. I like that unlike with a random other system, my company's IT still has control over the login and can help me if I lose my credentials.
What do you dislike about the product?
Sometimes Duo sends two login prompts at once, making me confirm my login twice. I think this is a bug but it hasn't been fixed in the past months.
What problems is the product solving and how is that benefiting you?
Thanks to Duo mobile my confidential work data remains safe and secure.


    Stella N.

A bit annoying sometimes, generally fine

  • January 24, 2020
  • Review provided by G2

What do you like best about the product?
As we have valuable data on our company database, our IT team deployed Duo two factor authentication for logging in to systems. Push notification two factor auth. is so fast sometimes i think does it needs to be connected to internet. Also its duo dongle is useful when i do not have access to my phone. I keep it with my keys.
What do you dislike about the product?
I am sure it secures our systems but sometimes it is not sending me notifications when i try to login.
What problems is the product solving and how is that benefiting you?
I use it for logging into Nation Farm’s databases.


    Information Technology and Services

Greatly Reduces Security Risks

  • January 07, 2020
  • Review provided by G2

What do you like best about the product?
Easy to confirm identity when logging in and free to use as well.
What do you dislike about the product?
If you forget your phone at home, you'll have problems accessing your computer and programs.
What problems is the product solving and how is that benefiting you?
It hinders the efforts of someone hacking into your computer or program. Upon logging in, a verification code is sent to your phone to verify that it is you logging in.


    Management Consulting

Quick and Easy

  • December 17, 2019
  • Review provided by G2

What do you like best about the product?
Duo is very easy to use. I like that I can validate using my phone, or apple watch to approve a login attempt, I like that I can (for some systems) remain logged in for 90 days, and I like that you can use it offline. That feature has been a life-saver on many a flight when the in-flight wifi was down. You can also have them call your phone, if you don't have cellular data turned on to enable push notifications, and then mash a few keys. Basically, the fact that there are 3 ways to authenticate and all take less than 30 seconds (and 2/3 take literally 2 seconds) is great. I've also never had any kind of issue with it, either when I used it as student, or later in the workforce at different companies.
What do you dislike about the product?
I don't have any real complaints - it did take me a little while to figure out how to find the "enter a code" feature but that was because I never did any kind of education or read any setup recommendations. It's still front and center in the app.
What problems is the product solving and how is that benefiting you?
It's made it quick and easy to use two-factor authentication. As a user, I hate security measures which inconvenience me, and this makes the process as painless as possible.
Recommendations to others considering the product:
It's super easy to use as an employee.


    Marketing and Advertising

The Headache of 2-Factor Gone

  • December 16, 2019
  • Review provided by G2

What do you like best about the product?
I manage a young team that's notorious for losing and breaking their business phones. This has helped me sleep easy knowing that we're protected.
What do you dislike about the product?
I don't like that there's not a great alternative method for verifying when phones are lost. To mitigate this risk, I have my team sign up with a land line, but if they lose their phone/laptop while working remotely, answering their land line isn't an option.
What problems is the product solving and how is that benefiting you?
Compared to previous two-factor systems we used, this one seems to crash less. I am at ease knowing we're protected, should we lose or have our laptops/phones stolen. We work across so many systems, that the SSO has helped save time.
Recommendations to others considering the product:
Make sure to split up your verification methods - don't have all going to one phone. Should you lose that particular phone, this will save you a headache. I have push notifications going to my work phone, but I also have a landline listed.


    Mechanical or Industrial Engineering

Duo Security Review

  • November 25, 2019
  • Review provided by G2

What do you like best about the product?
I love that you can send push notifications for a phone or even my Apple Watch. It keeps the process moving much faster than having to submit a code via text.
What do you dislike about the product?
I wish that the login period was longer. I often times forget to check the box that will keep me logged in for 8 hours, so I wish there was more of a default setting for that reason.
What problems is the product solving and how is that benefiting you?
I am able to use Duo to log into the ATS system we use, Microsoft Sharepoint and our Outlook. It is able to approve all 3 tools with only one sign-on. That part has been a small time saver, but just so convenient.
Single Sing-on has been much welcomed to our organization.
Recommendations to others considering the product:
Opt for the Single Sign On option, too. It is a lifesaver!


    Ben C.

Best MFA Solution on the Market!

  • November 22, 2019
  • Review verified by G2

What do you like best about the product?
The push MFA capability on your phone or watch is great compared to using a token or sms verification. Duo Restore is also a serious time saver when you get a new mobile device and need to transfer all of your MFA tokens to that device. The ability to selectively enforce MFA based on location or other criteria is also loved by our end users. The admin console gives you great insight into the devices connecting to your network, OS versions, etc.
What do you dislike about the product?
We tried using the Duo Access Gateway as more of a SSO solution and it's ok but doesn't compare to other leading SSO solutions.
What problems is the product solving and how is that benefiting you?
MFA across all enterprise accounts. This is eliminated much of the risk around credential phishing and account compromise.